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My Account
How do I create an account?
  1) Click the "My Account / Order Status" link at the top right side of our site.
2) Enter your email address.
3) Select "I am a new customer".

Then simply follow the prompts to complete setting up your account. Your information is NEVER sold to any other company and is kept completely private. Please view our Privacy Policy for more information.
How do I edit my account information?
  Click the "My Account / Order Status" link at the top right hand side of our site to edit your account information.
How much is my shipping?
  Shipping is automatically calculated prior to submitting your payment information.  Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices.
I forgot my password.
  Click the "My Account / Order Status" link at the top right hand side of our site. Under the login box you'll see a link that says "Forgot your password? Click here". That link will send an email to you with your password.
How do I return my product?
  Return Policy
Your Satisfaction is important to us. You may return new, unused,resalable,non perishable   items within 14 days from the invoice date for a refund. You must contact us within 48 hrs of receipt of item to notify us of your intent to return. Due to the perishable nature of supplements, they may only be returned if you received the wrong item or the item was received damaged and must be returned within 3 days of receipt. All returns must be approved before shipping. SHIPPING AND HANDLING FEES ARE NON-REFUNDABLE. Items returned without approval will not be refunded. Return shipping costs will be at the expense of the customer with the exception of items received damaged or the incorrect item was received. Please return your items to :

Equine Alternative Health Supply
PO Box 56
Elizaville, NY 12523




I received the wrong product.
  If you feel that you have received the wrong product, please contact customer service within 72 hours of receiving the product.
What is your return policy?
  Please see our Terms & Conditions for complete details regarding our return policy.
When will my order ship?
  Please see each individual item page for more information on the availability of each item. Also, after placing your order, you may click the "My Account / Order Status" link at the top right hand side of our site to track the status of your order. You will receive a shipment confirmation when your order has shipped and tracking information within 24-48 hours of shipment.

Equine Alternative Health Supply

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